FAQ

  1. What is the product type?
  2. Combo Bundle Offer

  3. How can a customer subscribe to the offer?
  4. By recharging exactly tk. 21 or by dialing *121*0021# or *123*0021#

  5. Which customers are eligible for this offer?
  6. All prepaid Customers of Airtel

  7. What are the offer benefits?
  8. The customers will get the following benefits for the bundle:

    MRP (all inclusive) Minutes Regular Data 4G Special Data Validity
    Tk. 21 28 Local 150 MB 150 MB 3 Days
  9. Will the tk. 21 be added to customer’s main account?
  10. No. For Selfcare purchase, it will be reflected by Tk 21 deduction from main account

  11. When can a customer avail this offer?
  12. Customers can avail the offer any time during the campaign period

  13. How many times can customer avail the offer?
  14. As many times as they want during the campaign period

  15. How will the customer know the offer?
  16. There will be BULK SMS and social media communication

  17. How will the customer know about availing the offer?
  18. Customers will get an acknowledgement SMS upon successful purchase

  19. How will the customer know about receiving the data bonus?
  20. Customer will get an SMS from “internet” confirming bonus posting

  21. What will be data charges of the customer for usage before or after data bonus posting?
  22. Customer will be charged at PPU/PAYG rate or from any other internet offer they may have availed

  23. How can customers check minute balance under this offer?
  24. Customers can dial *778*0# to check their minute balance

  25. How can customers check data balance under this offer?
  26. Customers can check balance by dialing *8444*88#

  27. After validity period what will be customer tariff?
  28. After validity period customer will return to previous package / Offer

  29. What is the specialty of 150 MB 4G?
  30. It can be only used under 4G environment i.e. supported by 4G Network + Handset + SIM