Airtel Lucky Hour – A Surprise You Can Count On!
Say goodbye to traditional sweepstakes where luck is uncertain. With Airtel Lucky Hour, everyone wins — always!
This weekly surprise campaign gives all Airtel users access to exclusive, unbeatable offers, available only for a few exciting hours on a selected day of the week. Whether you're using USSD or the My Airtel App, it’s your chance to grab the best deals before time runs out!
Frequently Asked Questions (FAQ)
- Who can join Airtel Lucky Hour?
All Airtel prepaid and postpaid customers are welcome! No registration required. - How will I know when Lucky Hour is live?
You'll be notified: - A day in advance on our official Facebook page: Airtel Buzz
- Via My Airtel App notifications
- How do I activate the offer?
During Lucky Hour, simply: - Use the My Airtel App, or
- Dial the designated USSD code
- What kind of offers can I expect?
Every week brings something new — including: - Special data packs
- Talk-time bundles
- Combo deals
- Cashbacks, bonuses & vouchers
All offers are more attractive than our regular and market alternatives. - Will everyone get the same offer?
Yes, everyone gets an offer — though the specifics may vary based on your profile. - Can I participate multiple times?
This depends on the weekly campaign. Details will be shared each time. - What if I miss Lucky Hour?
The deals are available only during the specified hours. Missed it? The opportunity is gone — so stay alert! - Do the offers auto-renew?
Nope! All Lucky Hour offers are one-time only and won’t auto-renew. - Are postpaid users included?
Yes, both prepaid and postpaid users can enjoy the benefits. - Where can I learn more?
- Check My Airtel App homepage or notifications
- Visit our Facebook page: Airtel Buzz
- Call 121 or chat with our in-app assistant
- What if I face an issue?
If there’s a problem during activation: - Please lodge a complaint via CRM with full details and error description
- Our team will investigate and assist further
Terms & Conditions
- Airtel, a licensed brand of Robi Axiata PLC, reserves the right to amend, modify, or discontinue any promotional offer at its sole discretion, without prior notice or reason. By participating in any Airtel campaign, the customer agrees to the following terms and conditions:
- Airtel reserves the absolute right to exclude any participant from the campaign at any time if it has reasonable grounds to believe that the participant has:
- Violated any terms and conditions of the campaign;
- Acted unlawfully or fraudulently;
- Engaged in conduct that may harm Airtel’s reputation or business interests.
- Airtel shall never request customers to transfer funds, share personal information, or provide personal belongings to claim rewards. Any such request should be disregarded and reported to Airtel immediately.